Home / faq

1.Are you a manufacturer or a trading company?

We are a vertically integrated company,our factory have over 20 years experience and we have our own trading department.

2.Can you make the products according to original sample?

Yes,we can analysize your original sample and suggest the best grade to make the same shape for developments.We offer not only OEM service but also ODM service.

3.Can I get free sample from you?

Yes,if we have available sample,we can send it by freight collected.

4.What’s your MOQ per order?

We don’t have MOQ limitness,but for new shape products,we have to make new mould to produce sample for customer,thus customer need to pay for mould charge.If bulk order over 100KG,we can refound the mould charge to customer.

5.How long it will takes after order placed?

Normally,15-20 days for normal products,20-30 days for special shaped products after receipt advanced deposit

6.Can you warranty your products in good quality?

Yes, we extend a 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with our ‘s quality or service. For the overseas orders,if there is quality problem , please kind to provide the pictures to show the problems by e-mail . We will provide the replacements to you at our cost according to actual conditions.

7.Can I visit you?

Sure, we have a showroom in our factory, China. If you are a volume buyer and would like to visit our in-house products and production line, please contact us to make an appointment.

Translate »